Legal Notice

Legal Name: ZAZAZU LTD

Company Registration Number: ΗΕ442846

Company Address: Arch. Makariou 1, Floor 1, Office 101, Lakatamia Nicosia

Email: hello@zazazu.com

Access to and use of this website, the goods and products, as well as the services available through this website are subject to the following terms and conditions.

General terms

By using the website and its services, you are agreeing to all of the terms and conditions, as may be updated by ZAZAZU LTD (“we”, ”us” and “our” “company”) from time to time. You should check this page regularly to take notice of any changes we may have made to the terms and conditions. Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the terms without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website.

Privacy policy

Our privacy policy, which sets out how we will use your information, can be found at this webpage. By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Cookies

We may use “cookies” to determine user preferences and to monitor user activities in this website. For more information, please check privacy and cookie policy.

Prohibitions

You will not:

• Commit or encourage a criminal offense;
• Transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;
• Hack into any aspect of the Service;
• Corrupt data;
• Cause annoyance to other users;
• Infringe upon the rights of any other person’s proprietary rights;
• Send any unsolicited advertising or promotional material, commonly referred to as “spam”;
• or attempt to affect the performance or functionality of any computer facilities of or accessed through this website.

We will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

Terms of sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure, for which we will not be responsible. Please read more by accessing our shipping information. In order to purchase products from us you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. We retain the right to refuse any request made by you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the products. All prices advertised are subject to changes without notice.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. For more information, please check pricing and payment policy, as well as other policies on our website.

Variation

We shall have the right in our absolute discretion at any time and without notice to amend, remove or vary any information on this website.

Limitations of Liability

The information on this website is provided free-of-charge; you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill. Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website.

Legal

These Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, and any disputes will be decided only by the Cyprus courts. If any of these terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining terms which will continue to be valid and enforceable to the fullest extent permitted by law.

Communication with the customer

We have the right to send you e-mails or SMS or call you on the phone, including cases where we need to inform you about offers, services and products.

Relationship

You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and the company because of the present terms and conditions or your use of this website. You agree that you may not and will not hold yourself out as a representative, agent, or employee of the company, and we shall not be liable for any representation, act, or omission on your part.

Waiver

Please be aware that if you breach the terms and conditions and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the terms and conditions.

Intellectual Property Rights

ZAZAZU LTD reserves all its intellectual property rights to the goods, services, logo, signs, marketing and other materials and this website. The intellectual property rights and content made available to you on or through this website remains the property of ZAZAZU LTD and are protected. All intellectual property rights are reserved by ZAZAZU LTD. You may store, use, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the goods, content or copies of the content supplied to you or which appears on this website nor may you use any such goods, services or content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any goods or accompanying documentation. No license or consent is granted to you to use any of the intellectual property rights of ZAZAZU LTD.

Contacting Us

If you have any questions, concerns, you may contact us at hello@zazazu.com

Entire agreement

The above terms and conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and ZAZAZU LTD. Any waiver of any provision of the terms and conditions will be effective only if in writing and signed by ZAZAZU LTD.

Return Policy

Returned items must have not been worn, washed, altered and all original tags must be attached. Products marked as SALE cannot be returned or exchanged.

We are happy to refund any item purchased on the website (excluding SALE items). Unwanted goods may be returned for a refund (shipping costs excluded) provided that:

• you have requested to return your items within 14 days of receipt of goods;
• you have returned the goods for refund within 7 days of receiving the returns label;

Goods are classified as faulty if they are received damaged or have been sent incorrect. Where possible, we will offer to replace items deemed faulty. Exchange of goods is subject to availability. You will receive a full refund if the item cannot be replaced.

If you want to return or exchange a faulty or incorrect item, please contact us before sending the parcel back; let us know the problem and we will advise you how to return it. We may be required to send photos of items received with defects.

We cannot accept the following returns:

• Any item requested for return outside the 14 day timeframe
• Items that have been worn, washed, or altered
• Swimwear where the hygiene strip has been removed
• Any product deemed by us to be non-resalable
• Items where the branded packaging has been damaged

We have the right to deny the refund or exchange request if the items returned do not meet our return policy standards.

A refund will be issued to the original card used for the purchase within 14 working days of receipt of the return. Please note: processing timelines are dependent on your bank. This refund will include the full value of the items returned, but excluding shipping or return courier costs or any customs or sales taxes you may have paid.

In general, we do not cover shipping charges for returns or exchanges unless the item is deemed faulty (due to a manufacturing defect or if the incorrect item has been shipped), whereby we will also pay for the cost of the return shipping.

Late delivery does not entitle you to refuse or cancel the order.

Signing for goods accepts the goods into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.

Returns procedure:

Send us an e-mail at hello@zazazu.com

State your name, order number, specify the package condition, attach photos of the packaging and the goods, add comments to describe the reason of return or replacement request.

Wait for your request to be approved and your e-mail to be answered.

Our customer care team will contact you in case we need additional clarification regarding your request.

After your request has been approved, you will get a confirmation e-mail with shipping guidelines.

Package your items carefully; with each item in condition you received it and with all labels attached (including hangers, if any).

It’s important to note that we reserve the right to not accept returns sent back before getting the approval.

Returns address:

ZAZAZU LTD, Cyprus,  Leoforos Mesoyis street, No 124, shop 3, 8280 Mesoyi Paphos

For more information regarding our returns procedure, please contact us at hello@zazazu.com