SHIPPING METHOD

We offer express worldwide shipping and all international orders are shipped via UPS. All orders shipped are insured against theft and/or accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.

Cyprus orders are delivered via a local courier. Online orders can be sent to most addresses in Cyprus, except for non-reachable areas. If this is the case, your parcel will be available for pick up from the nearest local courier point. Also, you can shop online and collect your items from our store(s) for free.

We process and dispatch orders during our main working hours (excluding weekends and public holidays). Our working hours are Monday to Friday, from 9:00 a.m. till 6:00 p.m. EEST.

SHIPPING COST

Free delivery throughout Cyprus

All European countries  –  20 Euro

International delivery (all the rest countries) – 40 Euro

PACKAGING

Large pieces of clothing are shipped in our signature packaging. Smaller items may be shipped in bubble mailers.

DELIVERY TIMES

Please refer to the chart below for delivery times for your destination:

Destination	Method of shipment (may be changes from time to time)	Timeframes
Cyprus / all cities	Local courier	Orders placed Monday to Friday before 10 a.m. will usually be dispatched* same or next business day. Orders placed after 2 p.m. are usually dispatched* the next business day. Delivery timeframe will depend on the local courier workload and usually takes 1-2 business days.
Austria, Belgium, Bosnia and Herzegovina, Czech Republic, Denmark, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Lebanon, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, United Arab Emirates, United Kingdom, Sweden, Switzerland, Spain, Romania, Slovakia, Slovenia, Poland, Portugal, Norway	UPS	Orders placed Monday to Friday before 10 a.m. will usually be dispatched* same or next business day. Orders placed after 2 p.m. are usually dispatched* the next business day. The delivery timeframe depends on the city of the recipient and it usually takes 2-5 business days from the day of the dispatch.
Angola, Bahrein, Bangladesh, Barbados, Bulgaria, Canary Islands, Cayman Islands, China, Costa Rica, Croatia, Estonia, Gibraltar, Hong Kong, India, Japan, Jordan, Kuwait, Lithuania, Macau, Maldives, Mexico, Montenegro, Qatar, Saudi Arabia, Serbia, Singapore, South Korea, Thailand	UPS	Orders placed Monday to Friday before 10 a.m. will usually be dispatched* same or next business day. Orders placed after 2 p.m. are usually dispatched* the next business day. The delivery timeframe depends on the city of the recipient and it usually takes 3-5 business days from the day of the dispatch.
US, Canada, Australia, New Zealand, the rest of the world	UPS	Orders placed Monday to Friday before 10 a.m. will usually be dispatched* same or next business day. Orders placed after 2 p.m. are usually dispatched* the next business day. The delivery timeframe depends on the city of the recipient and it usually takes 5-8 business days from the day of the dispatch.
Please note we do not ship to post boxes.

We make every effort to deliver your order within the estimated timescales, however delays are occasionally inevitable. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales. If you have not received the goods within 4 business days (Cyprus local deliveries) or 10 business days (deliveries outside Cyprus), please contact us.

Should for any reason the effective cost of dispatching your order exceed significantly the delivery fees charged to you, we reserve the right to contact you to discuss the matter and, on some very rare cases, cancel your order.

*DISPATCH

We normally process your order within the same or next working day after the receipt of payment. It might take longer during exceptionally busy periods such as seasonal sale and holidays. If for any reason a delay of more than 5 working days is expected, we will inform you accordingly via e-mail.

TRACK YOUR ORDER STATUS

As soon as we have shipped your order you will receive a confirmation e-mail with the tracking number. The time of delivery of your order is subject to changes that constitute force majeure (bad weather conditions, strikes etc), whereby in every circumstance you may be informed through e-mail. If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Late delivery does not entitle you to refuse or cancel the order. We reserve the right to choose any method of shipping.

IMPORT DUTIES AND TAXES

It is important to note that customers living outside the European Union may incur local taxes and import duties, which may involve slight delays. The customer is solely responsible for the payment of any of these additional charges that may be imposed. These local fees are not included in our invoice.

No additional taxes or customs duties are charged for articles that are shipped within the European Union. Prices and shipping costs include VAT and are thus listed as gross prices.